Moonlight Transportation brings riders across Greater Hartford to doctor visits, dialysis, therapy and hospital discharges in spotless ambulatory vans and wheelchair accessible vehicles. Door to door, on time, and treated like family from the first knock to the ride home.
Tell us how you get around and we send a vehicle built for it, with a driver trained to help.
For riders who walk on their own or with a cane or walker. Comfortable seating, a steady hand at every step, and room for a companion.
Ramp or lift equipped vehicles so you stay in your own chair from your door to theirs, secured with professional tie downs.
Call or send a request with your pickup, destination and appointment time.
We call back to confirm your pickup window, vehicle type and coverage.
Your driver comes to the door and helps you to the vehicle.
We plan around traffic so you walk in calm, not rushed.
We bring you home safely and see you inside.
Medical transportation is personal. Our riders are parents, grandparents and neighbors on their way to care that matters. We run every trip with the patience and precision that deserves.
See our fleet and safety programBook for yourself or a parent and know someone careful is behind the wheel.
Book a rideDischarge planners and clinics get a dependable partner for patient rides.
Partner with usGroup homes, assisted living and case managers can set recurring rides once.
See partner optionsOur office is on Bloomfield Avenue in Windsor, and our vans run throughout Hartford and the surrounding towns every day.
Check your town
Services
Scheduled, door to door rides for people who need more help than a taxi or rideshare can give.
Comfortable seating for riders who walk with or without a cane or walker. Your driver assists at every step.
Ramp or lift entry, professional securement, and assistance from your door to the clinic entrance.
Wheelchair detailsStanding schedules for dialysis, therapy or treatment. Set it up once and we take it from there.
A careful ride home or to a care facility after a hospital stay, coordinated with your care team.
Transportation between hospitals, rehab centers, assisted living and group homes.
A family member or caregiver can ride along so no one has to face an appointment alone.
| Ambulatory van | Wheelchair accessible | |
|---|---|---|
| Best for | Riders who can walk, with or without a cane or walker | Riders who stay seated in a manual or power wheelchair |
| Boarding | Step assistance from your driver | Ramp or powered lift |
| Safety | Seat belts for every passenger | Four point tie down plus lap and shoulder belt |
| Assistance | Door to door | Door to door, including curbs and ramps |
| Companion | Welcome to ride along | Welcome to ride along |
| Mobility aids | Walkers and folding chairs stowed | Rider stays in their own chair |
Checkups, follow ups and annual visits.
Cardiology, eye care, neurology and more.
Dependable weekly schedules, set up once.
Chemotherapy and radiation with gentle care.
Steady rides through a full course of rehab.
Counseling and program appointments.
Adult day centers and community programs.
Pick up prescriptions on the way home.
Wheelchair transportation
Purpose equipped vehicles and drivers trained in safe securement, so riders who cannot transfer travel with confidence.
Your driver helps with steps, ramps and thresholds.
You roll aboard while staying in your own chair.
Your chair is locked down and you are belted in.
We help you to the check in desk at your destination.
Built for riders who stay seated through the whole trip.
Manual, power or scooter. Let us know if it is wider or heavier than usual.
Stairs, steep driveways or long hallways help us bring the right help.
Portable oxygen and medical bags are welcome and secured for the trip.
Fleet and safety
From the vehicles we run to the drivers we hire, every part of Moonlight is designed around one outcome: you arrive safely.
Easy step entry, comfortable seating and climate control for every season in Connecticut.
Ramp or lift equipped with professional securement systems for manual and power chairs.
For facilities and care teams
Hospitals, dialysis centers, clinics, assisted living, group homes and case managers rely on transportation that simply works. That is what we deliver.
Discharges and transfers coordinated with your planners.
Standing schedules so patients never miss a chair time.
Resident rides to appointments and day programs.
One call to set up rides for the people you support.
Service area
Based at 360 Bloomfield Avenue in Windsor, we serve Hartford and the surrounding towns. Longer trips are available by request.
Not listed? Call 860.299.4667. We often travel farther for scheduled rides.
Moonlight Transportation LLC was founded to solve a quiet problem. Too many people miss the appointments that keep them healthy because there is no safe way to get there. Buses do not stop at the door. Rideshare drivers cannot secure a wheelchair. Family members cannot always take a day off work.
So we built a service around patience. Our drivers knock on your door, help you down the steps, secure your chair and walk you to the front desk. Families and care coordinators trust us because we show up, we communicate, and we care.
Our name is our promise: like moonlight, we are there early in the morning and after dark, whenever care calls.
Careers
We are looking for patient, reliable people who want their workday to make a real difference in someone's life.
Transport riders to medical appointments in ambulatory and wheelchair accessible vans, providing door to door assistance.
Coordinate rides, answer calls from riders and facilities, and keep every trip on time.
Can't find your answer? Call us at 860.299.4667 and a real person will help.
24 to 48 hours ahead is best. For same day requests, call us and we will do our best to fit you in.
Yes. Dialysis, therapy and treatment schedules can be set up once and repeated each week.
Call us as soon as you know. Please give at least 24 hours notice when possible so we can help another rider.
Many rides can be covered. Call us with your plan details and we will help you understand your options before you book.
Yes. Private pay rides are available. Call for a quote based on your trip.
Yes. Facilities and agencies can talk with us about billing arrangements.
Yes. One companion or caregiver can usually ride along. Let us know when you book.
Yes. Door to door assistance is standard on every ride.
Yes. Portable oxygen and medical bags are welcome and secured for the trip.
No. We provide non emergency transportation only. In an emergency, call 911.
With a four point tie down system and a lap and shoulder belt for the rider.
Send your request and we will call to confirm. For rides within 24 hours, please call 860.299.4667.
Your ride is confirmed once we call you back. If you do not hear from us, call 860.299.4667.
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Contact
Call to schedule, ask about coverage, or set up recurring rides.
Website: moonlightmobility.com